Integrated retail security systems for stores, luxury boutiques, and multi-site portfolios.

Convergint helps retailers protect customers, staff, merchandise, and high-value assets across storefronts, distribution centers, and large retail portfolios. We design and deploy technology, including retail security systems, store surveillance solutions, loss-prevention analytics, and omnichannel monitoring, that reduces shrink, enhances safety, protects brand equity, and supports a seamless, high-quality customer experience.

Securing the environments where customers shop and brands thrive.

Retailers face rising safety risks, escalating Organized Retail Crime (ORC), workforce turnover, supply chain complexity, and expanding expectations for frictionless customer experience. With diverse physical spaces - sales floors, stockrooms, luxury showrooms, loading docks, and distribution hubs - retailers need systems that protect merchandise, brand reputation, and ensure operational continuity across the entire omnichannel footprint.

Our retail expertise spans integrated security solutions for loss prevention and brand equity:

Warehouse packaging

Big-Box & National Retailers

Retail security systems that integrate surveillance, storewide access control, loss-prevention analytics, self-checkout oversight, and real-time incident response across large footprints.

Luxury watches

Luxury Retail & Flagship Boutiques

High-assurance access control, elevated surveillance, high-value asset protection workflows, and discreet security technologies designed to mitigate Organized Retail Crime (ORC) and preserve the luxury experience.

Mall security surveillance

Specialty Stores & Mall Retailers

Store surveillance solutions, POS and back-office monitoring, intrusion detection, and shrink-reduction tools tailored to diverse retail footprints and multi-store operators.

Employee checking inventory

Distribution Centers & Retail Logistics

Warehouse access control, dock monitoring, perimeter detection, employee safety, and inventory oversight across high-throughput fulfillment and cross-dock operations.

Early detection in every environment.

Mixed-Use, Outdoor Retail & Entertainment Districts

Wide-area surveillance, license plate recognition (LPR), crowd-flow analytics, and access control for large multi-tenant retail districts.

Map pins

Franchise & Multi-Site Portfolio Operators

Standardized designs, centralized monitoring, vendor consolidation, and scalable deployment models that reduce Total Cost of Ownership (TCO) and improve operational consistency.

Complex retail challenges.
Confident, shrink-reducing solutions.

Growing Organized Retail Crime (ORC), shrink, and theft-related loss.
Advanced loss-prevention analytics, store surveillance solutions, and controlled access that help prevent theft and strengthen ORC mitigation efforts.
High customer volumes and constant staff turnover.
Streamlined access governance, identity workflows, and automated monitoring that reduce operational burden and simplify training for security processes.
Multi-store environments with disconnected systems and varied layouts.
Standardized, open-architecture platforms delivering consistent security across regions and retail formats, optimizing Total Cost of Ownership (TCO).
Increasing demand for secure, frictionless shopping experiences.
Cloud-enabled, mobile, and touchless technologies supporting modern retail experiences while protecting brand equity and customer trust.
Loss, productivity impacts, and rising operational costs.
Real-time analytics that monitor activity, identify risks, and optimize workflow to reduce shrink and drive measurable workforce efficiency.

Clear, retail-ready services mapped to measurable loss reduction and brand protection.

Core Systems.

Access Control & Credentialing

Role-based access for stockrooms, cash offices, receiving areas, high-value storage, luxury vaults, and employee entrances, integrated with workforce systems for fast onboarding and turnover.

Enterprise Video Surveillance

High-definition store surveillance solutions across sales floors, fitting rooms (as allowed by law), POS zones, stockrooms, and distribution centers with analytics for shrink, ORC, and customer-flow insights.

Fire & Life Safety

Integrated detection and emergency communication systems designed for retail centers, shopping malls, and high-occupancy environments.
Connected Security Layers.

Perimeter Detection

Monitoring for storefront perimeters, loading docks, mall entry points, and high-value skylight/back-entry access points, addressing organized intrusion risk.

Operational Communications

Mass notification, emergency paging, and real-time communication tools supporting store associates, security teams, and asset-protection personnel.

Loss Prevention & Merchandising Protection Technologies

Smart shelf sensors, RFID and EAS integration, cabinet and showcase access control, POS exception analytics, and merchandise-protection workflows designed to reduce shrink and safeguard high-value goods.
Intelligent Analytics & Mobile Access.

AI Analytics for Risk Detection

Analytics for loitering, concealment behavior, ORC group patterns, slip-and-fall risk, tailgating, and POS anomalies, enhancing both safety and operational visibility.

Mobile Credentials for Associates & Managers

Mobile and role-based access supporting rotating shifts, seasonal hiring, regional managers, and third-party merchandising teams.

Operational Dashboards

Centralized dashboards that integrate video analytics, POS exception data, shrink reports, access events, and system health scaled for multi-store operators.
Specialized Application.

Organized Retail Crime (ORC) Prevention

Integrated analytics, License Plate Recognition (LPR), inter-store intel sharing, and asset-protection workflows that identify threat patterns across regions.

High-Value Merchandise & Luxury Asset Protection

Controlled access, high-definition video, case monitoring, vault protection, and discreet security layers preserving the luxury brand experience.

Retail Parking, Curbside & Omnichannel Operations

Surveillance and access solutions supporting click-and-collect, curbside pickup, delivery flow, and customer mobility.

A service partnership built around your business.

Consulting and Advisory.

  • ESRM-based assessments and program development.
  • System design, architecture, and modernization planning.
  • Compliance and regulatory alignment.
  • Technology lifecycle and roadmap advisory.

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Longterm Maintenance.

  • Preventative maintenance and system health checks.
  • Software support, patching, and version updates.
  • Corrective repairs and component replacement.
  • Hardware refresh and lifecycle planning.

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Remote Services.

  • Technical help desk and remote troubleshooting.
  • Remote diagnostics, updates, and system administration.
  • Configuration adjustments and software-level support.
  • 24×7 response with dispatch handoff when needed.
  • Fewer truck rolls, faster resolution, and improved system uptime.

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Monitoring Services.

  • Alarm monitoring and event triage.
  • Device, network, and system health monitoring.
  • Compliance and audit-ready reporting.
  • Anomaly detection and situational awareness.
  • Centralized dashboards and standardized escalation paths.

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